Friday, September 21, 2012

Little Regard for Tenants Again

Tenants along Martha Drive and Hannah Way in Rockland, Mass. received two additional notices, dated August 27, 2012, from Spring Gate Apartments Management.  One was signed by Janet Hamilton, the other was not. After tenants prepared and waited, and waited, and waited, Management and HUD never even showed to perform the inspection.  What's rude and inconsiderate is that Management never notified tenants of the cancellation.... (It's not the first time.)
    Also worth noting,  Management is aware that most residents' air conditioners do not fit properly in the newly renovated AC Sleeves.  Perhaps tenants should be warned that using windows on the 2nd and 3rd floors as a means of egress may cause serious injuries or even death.
First notice for Aug. 27, 2012 reads:
SpringGate Apartments, August 27, 2012, To: All Residents, Re: HUD Inspection
On Thursday, August 30, 2012 an Inspector from the Real Estate Assessment Center (REAC) will be on site at Spring Gate Apartments to perform an inspection of the property for HUD.  All areas of the property will be inspected including buildings, grounds, common areas and approximately 20 apartments which will be chosen at random by the inspector on the day of the inspection. Since there will be no additional notice regarding which units will be inspected all residents should be prepared.
   The REAC Inspector will be accompanied by Spring Gate management staff.  Your presence is welcome during the inspection but not mandatory. If your unit is chosen and you are not home we will leave a notice in your apartment apprising you of our visit. In the event that the inspection takes longer than anticipated it is possible the inspection could run into Friday the 31st so please be prepared. Also, if the inspection has to be rescheduled for any reason the Management Office will notify you of the change.
   We appreciate your cooperation in preparing for this very important inspection. Please call the office if you have any questions or concerns.  Thank you,  (signed) Janet Hamilton, Property Manager, 52 Hannah Way, Rockland, MA 02370  781-871-2323

Second notice for that same date reads:
Spring Gate Apartments, To: All Residents, From: Management Office, Subject: HUD Inspection, Date: 8/27/2012
   The Department of Housing and Urban Development (HUD) will be conducting an inspection of the property on August 30, 2012.  In preparation for this inspection management is requesting your cooperation in addressing the following health and safety violations if they are present in your apartment or building.
1.) Remove all personal belongings from the hallway. The hallways are for egress only. They are not for storage of bicycles, carriages, shoes, etc.
2.) Remove any belongings from the front and rear entry doors to your apartment if they inhibit the doors from opening all the way.
3.) Remove air conditioners from bedroom windows. Your bedroom window is considered an emergency exit. That's why the AC sleeves were installed. Also, do not block your bedroom windows with furniture.
4.) Do not remove or disconnect your fire detection devices. If you are having a problem with them let management know.
5.) Remove rubbish or extraneous materials from your deck.
    Maintenance will be going through the hallways early Thursday morning. Any belongings left in the hallways will be discarded.
   If you have any questions or concerns, please do not hesitate to call the Management Office at 781-871-2323.  Thank You. 


Massive housing experiment finds those who moved to less-impoverished neighborhoods were happier - Boston.com

Massive housing experiment finds those who moved to less-impoverished neighborhoods were happier - Boston.com